What a briefing pack contains

A briefing pack is written for one meeting. The renewal pack, the reserve-committee note, and the leakage sample do not share a template beyond a cover, a contents line, and a last page that lists what we could not see.

The sheets that stay on the table

The opening sheet states the book, the period, the listing we used, and the reservation — missing dates, mixed languages, a bordereau that hides handler comments. Then come paid against outstanding, age of open claims, and the large-loss list. Charts are printed large enough to mark with a pen. If a meeting cannot mark a page, the page is the wrong size.

The appendix that stays in the bag

Large-loss summaries, the settlement-pace tables, and the sample-file notes live behind a tab. They come out when someone asks “which file?” They do not lead the conversation, because a committee that starts in the appendix rarely finishes the book.

How the drawing is done

Tamar works from the fields you actually keep: first notice, paid, outstanding, closed date, reopen flag, recovery posted. We do not recode your perils into a scheme you do not use. If water damage and “other property” are mixed in the listing, they stay mixed on the chart, with a sentence that says so. Honesty about coding is part of insurance claims analytics; cleaning a chart until it looks decided is not.

What you should send before we start

A listing you could defend to an auditor, even if it is ugly. Ten files you are willing to open. The date and purpose of the meeting. If a reinsurer’s information list has arrived, send that too — blank answers are better than filled guesses.

When you are ready, request a claims review or look at the sittings we take.