Kutaisi · Imereti · claims files
Draw the claims book before the renewal meeting starts.
Broker Vectorbase reads open and closed claims for brokers and claims departments, then returns a briefing pack: settlement pace, large-loss concentration, leakage, and the questions an underwriter will ask while the file is still warm.
What arrives on the table
We are not an insurer and we do not settle claims. The work is a reading of the book you already hold: motor in Imereti, property along the Rioni corridor, liability files that have sat too long with a single handler. The output is a written briefing with charts you can print, not a login.
A first look at a modest book is usually scheduled within a fortnight of a complete file list. Visits are at Level 8, 73 Gamsakhurdia Street, Kutaisi 4600, or we work from copies sent by agreement.
Other sittings we take
Each piece of work has a beginning and an end. Nothing here is a monthly subscription.
Large-loss file walkthrough
Spend a day on the five or twelve files that dwarf the rest of the book, instead of averaging them into a single large-loss line.
Settlement-pattern briefing
Cycle times, partial payments, and reopen rates drawn so a claims manager can see which handlers and perils are holding the book open.
Leakage and recovery review
Read the recoveries that were promised in the notes and never posted, and the excesses that sat on the file after the indemnity went out.
“They spent an afternoon on our Batumi water-damage cluster instead of sending a glossy pack. I still wish the charts had arrived a week earlier for the treaty meeting, but the reserve movement page was the one I actually tabled.”
Eka N., claims supervisor, western Georgia motor and property book
How a sitting usually runs
You send a file list, line of business, and the question the meeting needs answered. We say whether the book is a review, a walkthrough, or too thin to be useful.
One reviewer reads. Charts are drawn from paid and outstanding amounts, not from a slogan. Large losses are opened as paper or PDF, not summarised out of existence.
You get a briefing pack and a conversation in Kutaisi or by call. After that the engagement closes unless you ask for a later refresh.
From the field notes
When leakage is just a missing recovery letter
Not every empty recovery column is a scandal. Some are a letter that went out once, in March, and never had a second page.
Reading reserve movement without drowning in the ledger
A reserve that jumps twice in a month is a story. A reserve that never moves on an open large loss is a different story. Both need the notes.
What a claims bordereau can and cannot tell you
A bordereau is a listing for a treaty, not a substitute for the file. Here is what we still open by hand.